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Testing iOS Apps ​

Troubleshooting ​

"Untrusted Enterprise Developer" Error ​

To use the app, you must trust the developer's certificate:

  1. Go to Settings → General → Profiles (or Profiles & Device Management)
  2. Under Enterprise App, find the developer's profile
  3. Tap the developer name and confirm trust
  4. Launch the app

When installing I got "Unable to Download App" Error ​

This error may occur due to:

  • UDID not included in the provisioning profile
  • Incorrectly signed build or broken entitlements
  • Incompatible device or iOS version

This error can occur for a variety of reasons. Please contact the app developer for further assistance in resolving the issue.

Installation Alert Never Shows ​

If you’ve previously installed the app from the App Store and the version you’re trying to install is the same, you won’t see a confirmation prompt. To work around this, uninstall the existing app first, then tap Install again.